The facility in Tashkent where your servers and data live
MyCloud’s own Tier II+ data center: uninterruptible power with a diesel generator, climate control, security and access control, and two independent carriers with automatic failover. All our services run here — VPS, server colocation, MCDrive storage and MCVMS video surveillance.
Come and see for yourself: tours for colocation clients are available by arrangement.
Engineering systems
Everything that protects your server from what an office server room can’t
Power
Uninterruptible power supplies carry the load when grid power drops, and a diesel generator takes over during extended outages. Rack power is 220 V, 50 Hz.
Climate
Precision cooling keeps temperature and humidity in the server room constant: equipment doesn’t overheat in summer and lasts longer.
Network
Our own autonomous system, BGP and two independent carriers: if one fails, traffic automatically fails over to the other. Direct connection to TASIX and UZIX.
Physical security
Security staff, access control and video surveillance in the server room. Client equipment is sealed in the client’s presence and installed in the rack.
Monitoring
Power, climate, network and equipment health are monitored around the clock by an automated monitoring system; any deviation immediately alerts our engineers.
Data storage
SSD drives and fault-tolerant storage systems (RAID) for VPS and MCDrive; Veeam backups are stored separately from production systems.
Facility specifications
A quick overview of what engineers usually ask before placing equipment
Colocation
- Racks
- 19", standard server cabinets
- Unit of placement
- from 1U, switch/router 1U, quarter and half racks on request
- Rack power
- 220 V, 50 Hz, via UPS; 1U billed by PSU rating, racks and sections — by the chosen power limit
- Default port
- 1 Gbps; 10 Gbps and additional ports available
- Mounting
- By facility engineers, in the client’s presence, with sealing
Network and connectivity
- Carriers
- Two independent, automatic failover (BGP)
- Traffic exchanges
- TASIX, UZIX — direct connection
- Included bandwidth
- Up to 100 Mbps internet and TASIX/UZIX, no traffic limits
- Guaranteed bandwidth
- Per megabit, internet and TASIX/UZIX separately
- Addresses
- IPv4 for each server; subnets and announcing your own blocks on request
Engineering infrastructure
- Level
- Tier II+ — redundancy of key power and cooling components
- Uninterruptible power
- UPS + diesel generator with fuel reserve
- Cooling
- Precision air conditioners, temperature and humidity control
- Fire safety
- Detection and alarm system in the server room
- Availability
- 99.5% per calendar year under the public offer agreement
Access and security
- Security
- Around the clock, access control to the server room
- Client access
- To your own equipment — by prior arrangement
- Video surveillance
- Server room and entrances, archive in MCVMS
- Data
- Physically in Uzbekistan; we don’t view server contents
- Facility address
- Tuzel-2 residential area, Tong mahalla, Yashnabad district, Tashkent
- Legal address
- 57 Bogishamol Street, Tashkent 100058
How to access your equipment
For colocation clients — access to your server by arrangement
Request to support
Message us on Telegram: who is coming, when and why (disk replacement, installation, removal). For first-time visitors, we need passport details to issue a pass.
Escort
A facility engineer meets you, takes you to the server room and stays present while you work on your rack. Other clients’ equipment is off-limits.
Log and report
Every visit is logged; if our team does the work without you coming in (remote hands), we send photos and a report.
What runs in this facility
All MyCloud services are hosted in this data center and paid from a single balance
VPS Servers
Your own server for a website, 1C or a bot: full access, daily billing, help with migration.
Learn moreColocation
Your server in our data center: generator-backed power, security, two carriers.
Learn moreMCDrive
A shared company drive from 50 GB to 10 TB: folder-level permissions, no traffic limits.
Learn moreMCVMS
Cameras record to the cloud: 7 to 365-day archive, viewing from your phone.
Learn moreWhat we guarantee under contract
Not verbal promises — terms from the public offer that you can check
99.5% availability per year
Set out in the contract. Backed by UPS, a diesel generator and two carriers.
Take your server with you
We’ll export your virtual machine to OVA format at any time — no lock-in.
We don’t access your content
Only you have access to your servers and storage. Data is physically in Tashkent.
License and offer are public
The certificate, license and agreement are published on the website — read them before you pay.
Data center FAQ
What does Tier II+ mean?
It is the level of a facility’s engineering systems with redundancy of key power and cooling components: UPS and diesel generator, duplicated air conditioners, two carriers. The “plus” means extra redundancy beyond the baseline Tier II requirements. 99.5% availability per calendar year is set in the contract.
Can I see the facility before signing a contract?
Yes, tours for prospective colocation clients are available by arrangement — message support and we’ll agree on a day and time.
What happens if there’s a power outage in the area?
The UPS picks up the load instantly, and the diesel generator starts automatically and runs for as long as needed. Clients don’t notice the outage.
Where is VPS and MCDrive data physically located?
In this facility in Tashkent, on MyCloud storage systems. Data is not transferred outside Uzbekistan.
Can I bring a server in a regular tower case?
No, we only host equipment in 19-inch rack-mount chassis with rails. Detailed requirements are on the colocation page.
Who has access to my server?
Only you and the facility engineer escorting you during arranged work. The server is sealed, and every visit is logged.
Is there DDoS protection?
Yes, basic DDoS filtering is included in all plans at no extra cost. If an attack threatens the infrastructure, traffic to the attacked address may be temporarily restricted. Clients who launch attacks from our servers are blocked.
Get a consultation — we reply as fast as we can
We’ll pick a configuration, give you an exact price and help with migration. No obligation and no newsletters — just an answer to your question.