In-House Sysadmin, Freelancer or Subscription: What Makes More Sense for a Small Business
Comparing three ways to maintain servers for a 10–30-person company: cost, risks, response time and what happens when your specialist leaves.
Read
Server administration
Your own sysadmin — no salary, no vacations, no “he just quit”
from 15 000 UZS per day≈ 450 000 UZS per month per server — less than a part-time specialist
You need a server, but not a full-time sysadmin. We take your server under management: we update the system, patch vulnerabilities, keep an eye on backups and load, and respond to incidents — with priority on the Standard and Advanced plans. You run your business, not a console.
We manage servers hosted with us (VPS, colocation) and elsewhere. We work with Linux and Windows Server, web servers, databases and 1C.
Priority response from the Standard plan
Engineers, not a call center
Monthly work report
No minimum term
What the administrator does
The routine that nobody does in a company without an IT department — until something breaks
Updates and patches
We regularly update the OS and software and close vulnerabilities before anyone can exploit them. We check that everything works after each update.
Security
Firewall, brute-force protection, two-factor login, access audits. RDP hardening for Windows, SSL and security headers for websites.
Monitoring and response
We watch load, disk and services. On the Standard and Advanced plans, incidents are handled with priority — the engineer gets on it without waiting for your call.
Backups
We set up and verify backups. Once a month we do a test restore — a backup nobody has checked doesn’t count.
Software setup
Web server, database, mail, 1C platform, Docker — we install, configure and tune them for your workload.
Documentation and reports
Infrastructure diagram, passwords in a secure vault, a monthly report on work done. Nothing lives only “in the admin’s head”.
Pricing
Management plans
Price per server per day, charged from your shared balance. Discounts for multiple servers on request.
Basic
The server works and needs to keep working
- OS and software updates once a month
- Availability and resource monitoring
- Backup checks
- Incident response during business hours
- 2 hours of task work per month
Recommended
Standard
A server with a website, database or 1C where continuity matters
- Everything in Basic
- Priority incident response
- Security setup: firewall, 2FA, RDP/SSH hardening
- Software setup and tuning
- 6 hours of task work per month
Advanced
Multiple services, integrations, SLA requirements
- Everything in Standard
- Priority response, dedicated engineer
- Migrations, DevOps tasks, CI/CD
- Monthly report and recommendations
- 15 hours of task work per month
One-off jobs without a subscription — migration, setup, audit — from 200 000 UZS per task, estimate free of charge. Describe your task and we’ll reply with a price as fast as we can.
Prices are shown without VAT: MYCLOUD LLC is not a VAT payer.
How it works
What you get
- A dedicated engineer in Telegram; on the Standard and Advanced plans — priority incident response.
- Task hours are included in the plan; unused hours carry over for 3 months.
- Every change is logged — you always know what was done and when.
- Access stays with you: passwords in a secure vault, login audits.
- Cancel any day — billing is daily.
Not included
- Website and software development, 1C configuration customization.
- Software licenses (Windows, 1C, antivirus) — purchased by the client.
- Support for employees’ workstations (available separately).
- Work beyond the plan’s hours — at an agreed rate.
How it works
How to start
Audit
We review your server for free: versions, vulnerabilities, backups, load. You get a list of what needs fixing.
Cleanup
We fix the issues found, set up monitoring and backups, and document everything.
Ongoing management
Then it’s per plan: updates, checks, incident response, a monthly report. You assign tasks in Telegram.
FAQ
Server administration FAQ
My server isn’t hosted with you — can you still manage it?
Yes, we manage servers in your office and at other hosting providers. We need remote access (SSH or RDP), plus a VPN if the server isn’t reachable from outside.
Which systems do you support?
Linux (Ubuntu, Debian, CentOS/Alma/Rocky) and Windows Server. Software: nginx/Apache, PHP, Node.js, PostgreSQL, MySQL, MS SQL, Docker, the 1C platform, mail servers.
What counts as “incident response”?
An engineer starts working on the problem as fast as possible: during business hours on Basic, with priority on Standard and Advanced. We restore service first, then find the root cause and report what was done to prevent a repeat.
Can I assign tasks that aren’t about incidents?
Yes — the plan includes task hours: install software, set up redundancy, add a website, investigate performance. Beyond those hours — at the agreed rate.
Do we need a contract?
We work under a public offer agreement (Terms of Service); legal entities receive an invoice and closing documents (invoices and acceptance certificates). Access and confidentiality obligations are documented.
How will you get access to the server?
You create a separate account for us with the required permissions; all logins are logged. You can revoke access at any time.
Is there DDoS protection?
Yes, basic DDoS filtering is included in all plans at no extra cost. If an attack threatens the infrastructure, traffic to the attacked address may be temporarily restricted. Clients who launch attacks from our servers are blocked.
Additional MyCloud services
Related articles
Checklist: What Your Sysadmin Should Do Every Month
Ten routine server tasks that usually get done by no one in a small company. Use it to check your specialist — or as a scope of work for a contractor.
Read
Free consultation
Get a consultation — we reply as fast as we can
We’ll pick a configuration, give you an exact price and help with migration. No obligation and no newsletters — just an answer to your question.
Other MyCloud services
VPS Servers
Your own server for a website, 1C or a bot: full access, daily billing, help with migration.
Learn moreColocation
Your server in our data center: generator-backed power, security, two carriers.
Learn moreMCDrive
A shared company drive from 50 GB to 10 TB: folder-level permissions, no traffic limits.
Learn moreMCVMS
Cameras record to the cloud: 7 to 365-day archive, viewing from your phone.
Learn more